Before requesting Technical Support, please visit the Sena Support FAQ

Your contact information:

Name:   E-mail:   Telephone:   State/Province:   Country:

About the Serial to IP software:

Select Software Version... v1.2.6 or earlier v2.0.x v2.1.x v2.2.x v2.3.x v2.4 v2.4.1 v3.0 v3.01 v3.02 v3.10 v4.00 v4.01 v4.03 v4.1 v4.1.1 v4.1.2 v4.2.0 v4.2.1 v4.2.2 v4.3.0 v4.3.1 v4.3.2 v4.4.0 v4.4.1 v4.5.0 v4.6.0

Select Windows Version... Windows 95 Windows 98 Windows ME Windows NT4 + SP3 Windows NT4 + SP4 Windows NT4 + SP5 Windows NT4 + SP6a Windows 2000 Windows 2000 +SP1 Windows 2000 +SP2 Windows 2000 +SP3 Windows 2000 +SP4 Windows XP Professional Windows XP Professional +SP1 Windows XP Professional +SP2 Windows XP Home Windows XP Home +SP1 Windows XP Home +SP2 Windows 2003 Server

About the issue you have encountered:

Did the Serial to IP software installation complete successfully?  Yes  No

Does the Serial software icon appear in the system tray?  Yes  No

Have you used the trace to capture trace data when the problem occurs?  Yes  No (See the Software User Guide for instructions on trace data capture.)

What applications are you running when the problem occurs?

Please describe the problem you are having.