| Q1. |
What
is the most current version of MPNT? |
| A1. |
The final versions
are MPNT Server 4.10a72 - MPNT Client for NT 4.10a94
- MPNT Client for Windows 9x 4.10a58. An existing
retail MPNT Server version 4.04b39 or higher can
be upgraded to the latest version. |
| Q2. |
Is
the MPNT Client compatible with Windows 95, 98,
and ME? |
| A2. |
Yes. The MPNT Client
is compatible with Windows 95, 98, and ME. |
| Q3. |
Is
the MPNT Client compatible with Windows 2000,
Windows XP, and Windows 2003? |
| A4. |
The current MPNT Client
is compatible with Windows 2000, XP, and /2003,
But due to DCOM security changes in XP-SP2 and
2003-SP1 or SP2, running the clients under these
service packs is not recommended. We have a free
upgrade path to the more advanced NetModem
modem pooling solution. |
| Q4. |
Is
the MPNT Server Compible with Windows Server 2000
and 2003? |
| A4. |
Yes. MPNT Server (version
4.10a72) is compatible with Windows 2000 Server
and 2003 Server, and can only share modems with
MPNT Clients. There are reports of driver issues
when running under Windows 2003 R2 Server however. |
| Q5. |
Can
I install MPNT Server on a Windows Server with
Terminal Server Services running?
|
| A5. |
Yes. The latest version
MPNT Server (version 4.10a72 or greater) can be
installed with Terminal Server Services enabled
under Windows 2000 or 2003. However, the modems
can only be shared with Windows 9x/NT/2000 Clients.
In order to share the modems with Thin Clients
(Citrix Clients) Modem Pooling for Terminal Server
(MPTS) must be installed. |
| Q6. |
Can
I install MPNT Server on Windows NT4 Terminal
Server? |
| A6. |
No. MPNT cannot be
installed a Windows NT4 Terminal Server. To share
modems on a Windows NT4 Terminal Server install
Modem Sharing for Terminal Server (MPTS) and only
Thin Clients (Citrix Clients) can access the modems.
|
| Q7. |
Can
I install MPNT on a multiprocessor machine? |
| A7. |
Yes. MPNT has been
successfully tested on multi-processor machines. |
| Q8. |
Can
I use the Microsoft RAS client (Dial-up networking)
with MPNT? |
| A8. |
Yes, RAS DUN can be
used with Windows NT/2000/XP/2003 and Windows
95/98/ME. |
| Q9. |
Microsoft
RAS Server uses modems to accept inbound calls.
Can MPNT also use these modems? |
| A9. |
Yes, an interface between
RAS and MPNT allows MPNT to ask RAS about a modem's
availability. When no incoming call is active,
RAS allows MPNT to use the modem. MPNT will then
give it back to RAS once the call is finished.
|
| Q10. |
Is
MPNT available for compatible CPUs other than
Intel? |
| A10. |
MPNT Server and Client
are only supported under Intel platforms. |
| Q11. |
How
does MPNT handle incoming calls? |
| A11. |
MPNT can only be used
for outbound calls and does not handle incoming
calls. Nevertheless, if an application is waiting
for an incoming call on a redirected MPNT Server
COM Port it will normally answer the call. |
| Q12. |
Can
more than one user access shared MPNT COM Port
at the same time? |
| A12. |
No, Microsoft Operating
Systems do not allow the opening of COM Ports
by more than one user at a time. |
| Q13. |
What
network protocols does MPNT support? |
| A13. |
MPNT requires a NetBios
connection and supports NetBios over TCP/IP and
NetBeui. In order to work on IPX/SPX NetBios over
IPX must be enabled. |
| Q14. |
What
is the maximum speed allowed by MPNT? |
| A14. |
The maximum speed supported
by MPNT is limited to the maximum speed supported
by the hardware/software on the server or the
maximum speed supported by the communications
application running on the client. For example,
Windows NT4 HyperTerminal can be set up to 921,600
bps. If the server hardware and software supports
that speed, then MPNT will support that speed.
|
| Q15. |
Can
you use MPNT with ISDN? |
| A15. |
MPNT is compatible
with all ISDN devices seen as COM Ports on the
system. For example, you can use external ISDN
adapters connected to COM Ports or multi-port
cards. MPNT may not support internal ISDN cards
if they do not install serial drivers. MPNT does
not directly support ISDN devices that use CAPI.
|
| Q16. |
What
client Operating System does MPNT support? |
| A16. |
Only Microsoft Operating
Systems are supported. MPNT is not available for
Macintosh systems. |
| Q17. |
Can
I install MPNT Server on Winframe or Metaframe? |
| A17. |
No. MPNT Server does
not support the Winframe, Metaframe, or Terminal
Server operating systems. For Metaframe or Terminal
Server, you can install MPTS (Modem Pooling for
Terminal Server) which can be used either stand-alone
or along with MPNT. Please call 800-922-0005 for
more information on MPTS. |
| Q18. |
Can
the MPNT Client be installed on a Windows 2000/XP
Terminal Server? |
| A18. |
Yes. MPNT Client can
be installed on a Windows 2000 Server running
Terminal Server Services. The MPNT Client can
create a redirected port to an MPNT Server shared
resource pool that located on a separate NT/2000
machine. |
| Q19. |
Can
I install MPNT on SAPS and keep the existing SAPS
resource configuration? |
| A19. |
Yes, it is possible
to upgrade SAPS Server to MPNT Server and keep
the existing shared ports configuration. However,
until the SAPS client is upgraded to the MPNT
client, the SAPS client will no longer connect
to the server. |
| Q20. |
Does
MPNT support DOS applications? |
| A20. |
Yes. DOS applications
that are installed on NT will redirect through
the MPNT NT client COM ports. On Windows 95/98
machines, the MPNT DOS client must be installed
and the DOS application must support Int14h. |
| Q21. |
Is
MPNT compatible with RRAS (Routing and RAS)? |
| A21. |
Yes. MPNT can share
the same ports with RRAS. However, you must check
"Dial out as a RAS client" in the properties of
the RRAS port. The ports must be set to 'inbound
and outbound' in Windows RRAS Manager. |
| Q22. |
How
do I know what MPNT version I have and how many
licenses I have? |
| A22. |
Open the MPTN Administrator
and select the Help drop-down menu then About.
Click the License button and read the first version
for Modem Pooling for NT. For license information,
Click the License button. It is possible to view
how many users each license is for by highlighting
them individually. |
| Q23. |
Will
MPNT share a USB device such as a USB modem? |
| A23. |
Yes, as long as the
manufacturer provides a compatible COM port driver.
The physical interface is transparent. The USB
port must represent itself as a COM port, and
MPNT must see it as a COM port. |
| Q24. |
I
am unable to launch the MPTN Administrator (V4.04b
version) on my German NT4 or Windows 2000 Server. |
| A24. |
There is a known problem
when trying to launch the MPTN Administrator (V4.04b
version) on a German NT4 or Windows 2000 machine
or when the regional settings have been set to
German. To correct this problem, download the
patch from ftp.pcmicro.com/patch/MPN40_PATCH_G.zip.
Unzip the file into the SpartaCom installation
folder. This will overwrite 4 of the existing
.dll files. Once the new files have been copied
into the SpartaCom installation folder, start
the SpartaCom Administrator application. |
| Q25. |
I
receive the error message "badly formed script
file - Unable to open the file C:\i386\'filename'"
when attempting to install the MPNT NT client
on an IBM machine. How do I correct this? |
| A25. |
Copy the MPNT NT client
installation files to the root directory of C:\.
Modify the oemsetup.inf file (you can use Word
Pad) and replace every instance of $(SRCDIR) with
C:\. Be sure that only one \ exists. It should
not read C:\\. After the modifications have been
made, install the MPNT NT client by opening Control
Panel | Network | Services (tab) - "Add". Point
the install path to the locally copied files that
contain the modified oemsetup.inf file. |
| Q26. |
Why
do the Windows 2000 Clients connect but then disconnect
immediately? |
| A26. |
When a computer system
comes from a manufacturer, the hard drive is most
likely "cloned" or "ghosted." These machines cannot
pass the username properly to MPNT servers so
the Administrator will create the Anonymous Group
and insert a user called NT Authority\System.
This account will take up a client license and
is needed when the client uses the TAPI modem
to dial. If they use a connection directly to
the COM Port the domain\username should be used.
Solution:
Delete the Anonymous Group
if it exists.
Insert any user (it will
be renamed later) into MPNT Users (or user group
applicable)
Right-click and choose
rename.
Delete the current entry.
Enter the user NT Authority\System.
(Spelling and spacing must be exact)
Update the Monitor Configuration.
|
| Q27. |
How
do I upgrade the number of users the MPNT server
is licensed for? |
| A27. |
Open the MPNTAdministrator
and select Help |About from the drop-down menu
and click on License | Add. Enter the new add-on
license and click OK. Confirm that the Max Users
is correct. |
