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ModemServe Support Request Form
Your contact information:
Name:
E-mail:
Telephone:
State/Province:
Country:
About the ModemServe software:
Select ModemServe Version...
v1.00 or earlier
v1.01
v1.02
v1.03
v1.04
v1.05
v1.06
v1.07
v1.08
v1.10
v1.11
v1.12
v1.13
v1.20
30-Day Evaluation
Licensed...
License Key (put "none" for eval):
Select Windows Version of server...
Windows 95
Windows 98
Windows ME
Windows NT4 Server + SP3
Windows NT4 Server + SP4
Windows NT4 Server + SP5
Windows NT4 Server + SP6a
Windows NT4 Workstation + SP3
Windows NT4 Workstation + SP4
Windows NT4 Workstation + SP5
Windows NT4 Workstation + SP6a
Windows 2000 Server
Windows 2000 Server +SP1
Windows 2000 Server +SP2
Windows 2000 Server +SP3
Windows 2000 Server +SP4
Windows 2000 Professional
Windows 2000 Professional +SP1
Windows 2000 Professional +SP2
Windows 2000 Professional +SP3
Windows 2000 Professional +SP4
Windows XP Professional
Windows XP Professional + SP1
Windows XP Professional + SP2
Windows XP Home
Windows XP Home + SP1
Windows XP Home + SP2
Windows Server 2003
Windows 2003 Server +SP1
About the problem you have encountered:
Did the ModemServe installation complete successfully?
Yes
No
Did the ModemServe Client installation complete successfully?
Yes
No
Did the ModemServe Client Configuration "Test Server Connection" test find the modem?
Yes
No
Have you used the ModemServe Client tracing window to capture trace data when the problem occurs?
Yes
No
(
See the ModemServe User Guide for instructions on trace data capture.)
What applications are you running when the problem occurs?
Please describe the problem you are having.
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