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NetModem Support Request Form
Your contact information:
Name:
E-mail:
Telephone:
State/Province:
Country:
About the NetModem software:
Select NetModem Version...
v1.30 or earlier
v1.31
v1.32
v1.33
v1.40
v1.41
v1.42
v1.43
v1.44
v1.45
v1.46
v1.47
v1.48
v1.50
v1.51
v1.60
v2.00
v2.01
v2.02
v2.10
v2.11
v2.12
v2.13
v2.14
v3.00
v3.01
v3.02
v3.03
v3.04
v3.05
v3.06
v3.07
v3.10
v3.20
v3.21
v3.30
v3.31
v3.32
v3.33
v3.34
v3.35
v3.40b
v3.41
v3.50
v3.51
v3.52
v3.53
v3.60
v3.61
v3.70
v3.71
v3.72
v3.73
v3.74
v3.75
v3.76
v3.80
v3.81
v3.82
v3.83
v3.84
v3.85
v3.90
v3.91
v3.92
v3.93
v3.94
v3.95
v3.96
v3.97
v3.98
v3.99
v4.00
v4.01
v4.02
v4.03
v4.04
v4.05
v4.10
v4.11
v4.12
v4.20
v4.21
v4.22
v4.23
v4.24
v4.25
v4.30
v4.31
v4.32
v4.33
v4.34
v4.40
v4.41
v4.42
v4.43
v4.44
30-Day Evaluation
Licensed...
License Key (put "none" for eval):
Select Windows Version of server...
Windows NT4 Server + SP6a
Windows NT4 Workstation + SP6a
Windows 2000 Server
Windows 2000 Professional
Windows XP
Windows Server 2003
Windows Server 2008
Windows 2008 Server R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Vista
Windows 7
Windows 8
Windows 8.1
Windows 10
About the problem you have encountered:
Did the NetModem Server installation complete successfully?
Yes
No
Did the NetModem Client installation complete successfully?
Yes
No
Did the NetModem Client Configuration "Test Server Connection" test find the modem?
Yes
No
Have you used the NetModem Client tracing window to capture trace data when the problem occurs?
Yes
No
(
See the NetModem User Guide for instructions on trace data capture.)
What brand and model of modem(s) are being shared on the NetModem Server?
What applications are you running when the problem occurs?
Please describe the problem you are having.
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