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There is
a known issue with using NetModem with some Acceleport 4/8
RAS cards that are using an early version of the firmware.
Symptom: The modem will fail to respond
to any AT commands sent from a NetModem Client.
Solution: Update the Digi firmware (FEP)
on the Acceleport RAS product.
- Download
the latest FEP file from the Digi web site.
- Locate
the existing FEP file.
- Rename
the existing file to x.old. EG: fepdense.bin to fepdense.old.
- Copy
the new FEP file to the correct directory depending on the
Operating System, and rename.
- Shutdown
and restart the system for the new FEP to take effect.
The location and name of firmware binary for Windows is:
%windir%system32/drivers/FepDense.Bin
Download the current firmware from here:
https://www.digi.com/support/productdetail?pid=1488&type=firmware
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