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NetSerial Support Request Form
Your contact information:
Name:
E-mail:
Telephone:
State/Province:
Country:
About the NetSerial software:
Select NetSerial Version...
v1.30 or earlier
v1.31
v1.32
v1.33
v1.40
v1.41
v1.42
v1.43
v1.44
v1.45
v1.46
v1.47
v1.48
v1.50
v1.51
v1.60
v2.00
v2.01
v2.02
v2.10
v2.11
v2.12
v2.13
v2.14
v3.00
v3.01
v3.02
v3.03
v3.04
v3.05
v3.06
v3.07
v3.10
v3.20
v3.21
v3.30
v3.31
v3.32
v3.33
v3.34
v3.35
v3.40b
v3.41
v3.50
v3.51
v3.52
v3.53
v3.60
v3.61
v3.70
v3.71
v3.72
v3.73
v3.74
v3.75
v3.76
v3.80
v3.81
v3.82
v3.83
v3.84
v3.85
v3.90
v3.91
v3.92
v4.00
v4.01
v4.02
v4.03
v4.04
v4.05
v4.06
v4.07
v4.09
v4.10
v4.11
v4.12
v4.13
v4.14
v4.15
v4.16
v4.17
30-Day Evaluation
Licensed...
License Key (put "none" for eval):
Select Windows Version...
Windows 95
Windows 98
Windows ME
Windows NT4 Server + SP3
Windows NT4 Server + SP4
Windows NT4 Server + SP5
Windows NT4 Server + SP6a
Windows NT4 Workstation + SP3
Windows NT4 Workstation + SP4
Windows NT4 Workstation + SP5
Windows NT4 Workstation + SP6a
Windows 2000 Server
Windows 2000 Server +SP1
Windows 2000 Server +SP2
Windows 2000 Server +SP3
Windows 2000 Server +SP4
Windows 2000 Professional
Windows 2000 Professional +SP1
Windows 2000 Professional +SP2
Windows 2000 Professional +SP3
Windows 2000 Professional +SP4
Windows XP Professional
Windows XP Professional + SP1
Windows XP Professional + SP2
Windows XP Professional + SP3
Windows XP Home
Windows XP Home + SP1
Windows XP Home + SP2
Windows XP Home + SP3
Windows Server 2003
Windows Server 2003 +SP1
Windows Server 2003 +SP2
Windows Server 2003 R2+SP2
Windows Server 2008
Windows Server 2008 +SP1
Windows Server 2008 +SP2
Windows 2008 Server R2
Windows Vista 32-bit
Windows Vista 32-bit+SP1
Windows Vista 32-bit+SP2
Windows Vista 64-bit
Windows Vista 64-bit+SP1
Windows Vista 64-bit+SP2
Windows 7 32-bit
Windows 7 32-bit<+SP1/option>
Windows 7 64-bit
Windows 7 64-bit+SP1
Windows 8 64-bit
Windows 8.1 64-bit
Windows 8 32-bit
Windows 8.1 32-bit
Windows 10 64-bit
Windows 10 32-bit
About the problem you have encountered:
Did the NetSerial installation complete successfully?
Yes
No
Does the NetSerial icon appear in the system tray?
Yes
No
Which Mode are you using NetSerial in?"
Outbound
Inbound
Virtual Modem
Have you used the NetSerial Client tracing window to capture trace data when the problem occurs?
Yes
No
(
See the NetSerial User Guide for instructions on trace data capture.)
What applications are you running when the problem occurs?
Please describe the problem you are having.
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